Practical Solutions for the Small Business

Course Offerings

Employees are already motivated to perform, but often need to learn specific skills relative to their position and the needs of their organization. Our curriculum encompasses the needs of your entire workforce, from entry-level to management.

Using a skills-transfer training approach, our courses emphasize the delivery of comprehensive content, balanced with learner participation and effective techniques that can immediately be put into practice in the workplace.

Interpersonal Development

Interpersonal Communications

Dealing with an Emergency and Conflict

Dealing with Difficult People

Dealing with Anger

Team Building

Productivity Skills

Negotiation Skills

Customer Service

Project Management

Goal Setting

Telephone Skills

Effective Presentation Skills

Successful Business Writing

Successful Technical Writing

Business Management

usiness Management

The Marketing Process

Advertising and Promoting Your Business

Financial Planning and Forecasting

Operations as a Weapon

Customer Service Management


Entrepreneurship Basics

Steps in Starting a Business

Business Formation

Securing Capital for Your Business

Selecting the Right Franchise

Choosing a Home-Based Business

How to Create a Winning Business Plan

Preventing Harassment

EEO Briefing for Managers

Respect in the Workplace

Emerging Issues in EEO

Diversity Advantage

Emerging Issues in Diversity

Self as Mediator

Building Gender Cooperation
Home Download Plans Start-Up & Expansion Training & Development Contact